Shipping, Refunds & Returns

Shipping Policy

At KIYASAH, we strive to process and ship all orders as quickly as possible. Orders will be shipped either the same day or the next business day, depending on the time the order is placed. Shipping costs are determined based on the country of residence and will be calculated at checkout. Please note that delivery times may vary depending on the destination.

Refund Policy

We want you to be fully satisfied with your purchase. However, we only accept refunds for faulty items. If you receive a damaged or defective product, please contact us within 7 days of receiving your order with a photo of the item, and we will be happy to assist you in resolving the issue. We do not offer refunds for items that are not faulty.

Returns Policy

We do not accept returns unless the item is faulty or damaged. If you receive a faulty or damaged product, please contact us within 7 days of delivery. You will be asked to provide a photo of the item for verification, and we will guide you through the return process. Please ensure the item is unused and in its original condition if you are returning it due to a fault.